About
I make digital solutions successful.
I handle the whole thing, end to end. I identify the business need, map the customer journey, define the workflow logic, design the user experience, build the solution, govern the AI, and ensure your marketing positions the solution correctly.
I’m able to do the work of an entire team because I have a one-of-a-kind background. After starting out as a technical writer, I became a copywriter, then a UX specialist, then a SaaS founder, then a customer experience director, then finally a director of business systems.
1year on the SMS stage· 2010
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'232027?
