Satisfaction Guarantee Your satisfaction is guaranteed! The No Drama Media Guarantee. If you are not satisfied with any of the events that you have attended, we’ll give you a credit towards a future No Drama Media event of equal or lesser value. Just tell us in writing how to improve the event you attended in 500 words or more and e-mail your comments to registrations at nodramamedia (dot) com (dot) au This offer applies only to full-conference attendees. Networking Pass and Expo Only pass attendees are not eligible. Credit must be used within one year. Only your registration fee is covered. Travel, hotel, or any other expenses incurred are not eligible for refund. Your claim must be received within 7 days of the completion of the event. “No-shows” are not eligible for the guarantee. This offer does not apply to any technical issues that may arise during the events that you have attended, schedule or presenter changes.