Carolyn James

Google Analytics & GA4 expert
Website Insights


I am a web analytics specialist with 25 years of experience in the IT sector. My career path has been winding – I followed my interest into healthcare infotech after starting out as a pharmacist.

Nowadays, Website Insights is where I help businesses to measure and improve online effectiveness. I love unlocking data and showing people how it can be used in a systematic way to get better results from online marketing. My tools of trade are Google Analytics, Google Tag Manager and Looker Studio, amongst others.

You’ll find that I spend time understanding my clients’ businesses so that I can transform ‘a deluge of data’ into clear and relevant reports. These can be used month after month to guide decision-making.

I enjoy speaking to business groups and showing people how measurement of your marketing can be fun and fruitful!